Dineora
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Direct online ordering, under your own name
Direct online ordering for restaurants means your customers order from your own website instead of a marketplace app. Dineora builds that website for you and puts a full ordering page on it: an online ordering website for restaurants that's actually yours, with your name, your design and your domain.
An ordering page in your brand
Customers browse your menu, choose sizes, options and extras, and fill their basket. Prices are re-checked by the server at checkout, so the total always matches your menu. At checkout, customers see dish suggestions and can apply the promo codes you create.
Orders for pickup
Customers order ahead on your website and collect their order at your counter. Nobody has to call during the rush, spell out an order over the phone or wait in line to place it.
Every order reaches you
Each new order arrives by SMS or WhatsApp, by email and as a push notification. Your orders screen lets you filter orders and open the details of each one, so the kitchen sees exactly what was ordered.
A confirmation for every customer
After ordering, customers see a confirmation on screen, so they know their order has reached you.
Commission-free ordering: what it means
Commission-free ordering means the ordering system takes no percentage of your sales. With Dineora, it's literal: no commission on your meals. If you create a promo code, the discount comes off the price of the dishes, as you'd expect.
Online ordering comes with every Dineora website, on the same site and in the same dashboard as your menu and your bookings. It isn't a separate service you add later.
Orders only from a menu you've approved
Online ordering opens once you've checked your menu and confirmed your prices. After that, you can rename a dish, change a price, add sizes and extras or hide a dish that's sold out from your dashboard, and your ordering page follows.
Direct online ordering vs commission marketplaces
If you've compared online ordering platforms for restaurants, you've seen marketplaces that list you in their app and take a commission on each order, and software that puts ordering on your own website. Dineora is the latter.
| Commission marketplace | Your Dineora ordering page | |
|---|---|---|
| Commission on your meals | A percentage of every order | None |
| New orders | In the platform's tablet or app | By SMS or WhatsApp, email and push notification |
| Customer details | Mostly kept by the platform | Your customer base, exportable as CSV |
| Where customers order | In the platform's app, next to your competitors | On your website, under your name |
| Promotions | On the platform's terms | Your promo codes, dish suggestions at checkout |
| New customers | The platform sends you some | You bring them from Google, social media and QR codes |
Marketplaces can still help you get discovered. The point of a direct ordering page is simpler: when a regular orders again, that order shouldn't cost you a commission. Put the ordering QR code on takeout bags, flyers and your window, and returning customers know where to go.
An online ordering system for takeaway and takeout
Call it a takeaway ordering system or takeout ordering: the need is the same. Customers want a menu they can order from on their phone; you want orders that land where your team will see them, with sizes, options and extras spelled out so nobody has to guess.
Online ordering software for restaurants is often sold separately from the website, sometimes with a fee per order on top. With Dineora, ordering comes with your website, and orders carry no commission.
What Dineora is not: a point-of-sale system. It's a restaurant ordering system for your website. Orders reach you by SMS or WhatsApp, email and push notification, and you manage them from the orders screen.
How it works
Here's how to set up online ordering for your restaurant with Dineora.
- Create your account. Online ordering is part of every Dineora website, and this step comes before your site is built.
- Enter your restaurant's name and preferences. Dineora finds your Google listing. Confirm your address and phone number, then say whether you deliver, whether you take bookings and how many addresses you have.
- Dineora builds your site from your Google listing, menu and photos. Your menu, photos, opening hours and address are gathered from your Google listing and your other pages, and AI rebuilds your menu from its photos. You can also import it from a link or from photos of your menu.
- Check your menu and go live. Check every dish and price, then confirm your menu: online ordering opens once it's confirmed. Share your ordering page with the QR codes from your dashboard and your link-in-bio page.
Turn first orders into regulars
An order on your own site is also a customer you can reach again, with their consent.
- Your customer base: contacts, consents and history, exportable as CSV at any time.
- Push notifications to customers who subscribed on your website.
- SMS and WhatsApp campaigns to customers who opted in, with an automatic unsubscribe link (optional).
- A loyalty program with points, tiers, a welcome bonus and rewards, which you switch on when you're ready: see the restaurant loyalty program.
- Cookieless analytics: your ordering funnel, abandoned carts, top dishes and peak hours.
Frequently asked questions
What is an online ordering system for restaurants?
It's what lets customers browse your menu, fill a basket and place an order on your website instead of calling. A restaurant online ordering system like Dineora's runs on your own site, with no commission on your meals.
How to set up online ordering for my restaurant?
Create your Dineora account, enter your restaurant's name and answer a few questions: Dineora builds your site and menu from your Google listing. Once you've checked the menu and confirmed the prices, online ordering opens.
What does commission-free mean?
It means the ordering system takes no percentage of your sales. With Dineora, there's no commission on your meals, and the promo codes you create simply come off the price of the dishes.
How do I know when a new order comes in?
Every new order reaches you by SMS or WhatsApp, by email and as a push notification, and it's listed on your orders screen with its details.
Can customers order ahead for pickup?
Yes. Customers place their order on your website and collect it at your counter, and the order reaches you with all its details: sizes, options and extras included.
When does online ordering open?
Once you've checked your menu and confirmed your prices. Customers only ever order from a menu you've approved, and you can change a price or hide a dish from your dashboard whenever you need to.
Is Dineora one of those restaurant ordering apps customers have to download?
No. Customers order on your website from any phone or computer, with nothing to install, and those who opt in can get push notifications from your site.
Does Dineora replace my POS?
No. Dineora isn't a point-of-sale system: it's your website, online ordering, bookings and customer tools. New orders reach you by SMS or WhatsApp, email and push notification.